Refund Protection protects your purchase from unforeseen circumstances. Ticket price and additional items purchased will be refunded, minus the processing and refund protection fee. Refund protection is valid up to 4 days prior to the event. Only valid when purchased with a ticket.
We'll do our best to proceed with the event as scheduled, but if severe weather prohibits us from launching the lanterns on the water then we'll work with local officials to determine what the options are for re-scheduling the event. In the case of a weather postponement, or cancellation for any other unforeseen reason, we will work to secure a new venue/date within 120 days of the original event date. If we are unable to re-schedule the event within that timeframe, refunds will be issued for those who purchased refundable tickets.
Information that is gathered from visitors
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HOW THE INFORMATION IS USED
The information is used to enhance the visitor's experience when using the website to display personalized content and possibly advertising.
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Because our events are family-friendly, parents often wish to have their children attend with them. A parent may elect to register their child for the event. For the protection of the child’s information, we don't require more information than is reasonably necessary for a child to participate in an activity. Parents can request their child’s information be reviewed, modified, or deleted at any time. By registering, parents agree and consent to the collection and use of their child’s information for the purpose of the Northglenn Water Lantern Festival only.